Using TBC

You must provide accurate account information and use TBC only for lawful loyalty, membership, campaign and customer-service activities. You are responsible for activity performed through your owner or staff access.

Business responsibilities

Each business is responsible for the loyalty, membership, campaign, reward, pricing and customer-facing terms it configures. Staff must validate customer actions through the controls TBC provides.

Accounts and access

Do not share owner credentials or misuse staff access. TBC may restrict access when required to protect customers, businesses, the platform, or when an account is suspended or payment is due.

Service availability

We work to keep TBC available and secure, but uninterrupted availability cannot be guaranteed. Features may be maintained or updated without changing existing customer rights already recorded by the service.

Acceptable use

You may not attempt unauthorized access, interfere with the service, submit unlawful content, manipulate loyalty activity, or use TBC to deceive customers.

Privacy

Use of personal information is governed by the TBC Privacy Policy. A business should collect and use customer information only for legitimate loyalty and customer-relationship purposes.

Data processing roles

For the loyalty, membership, campaign and customer data a business collects through TBC about its own customers, TBC acts as a data processor: the business is the controller and decides why that data is collected, and TBC processes it only to provide the service and on the business’s instructions. For the account, billing and usage data TBC collects to operate a business’s own account with us — owner and staff sign-in, subscription and payment records, support requests — TBC is the controller. A business must have its own lawful basis for the customer data it asks TBC to hold, the same as it would for any other system it uses to run its loyalty programme.

Changes and contact

These terms may be updated when the service or legal requirements change. Updated terms will be published here. Contact TBC through the public Contact page with questions.

Who operates the service

The Beans Club is operated from Pakistan. TBC — The Beans Club provides the loyalty, membership and campaign software that businesses use with their own customers; each business remains responsible for what it offers and for serving its own customers.

Governing law

These terms, and any dispute arising from them or from use of the service, are governed by the laws of Pakistan.

Refunds and cancellation

Monthly plans: no refund. Cancelling stops the next charge. 6-month plans: refundable within 30 days of the charge, including renewals, and we keep 20%. 12-month plans: the same 30 days, and we keep 15%. On a refund you stay on the plan until the end of the current calendar month and then move to Free. After 30 days there is no refund, but renewal can be turned off at any time. Prices never include tax; what tax applies depends on your country. The same terms are shown on the pricing page and inside checkout before payment.

Payments

Card payments are processed by Paddle.com Market Ltd, which acts as merchant of record; manual bank transfer is available in Pakistan.

Contact

Questions about these terms can be sent to thebeansclub.app@gmail.com.